Xchain investment - Privacy Policy

Effective Date: 25th September 2025

Last Updated: 25th September 2025

At Xchain Investment, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our services, visit our website, or interact with us in any way.

1. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, date of birth, identification documents, and residential address.
Financial Information: Bank account details, payment information, investment history, and transaction records.
Technical Information: IP address, device type, browser information, cookies, and usage data when you access our website or platform.
Other Information: Any details you voluntarily provide while using our services (e.g., customer support inquiries).

2. How We Use Your Information

We use your information to:

Provide, operate, and maintain our investment services.
Verify your identity and comply with legal or regulatory obligations.
Process transactions, deposits, and withdrawals securely.
Improve user experience and customize our platform to your preferences.
Communicate important updates, offers, and service-related information.
Detect, prevent, and address fraud, security, or technical issues.

3. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

Service Providers: Trusted third parties who help us operate our services (e.g., payment processors, KYC/AML verification partners).
Legal and Regulatory Authorities: When required by law, regulation, or to comply with government requests.
Business Transfers: In the event of a merger, acquisition, or restructuring of Xchain Investment.

4. Data Security

We implement advanced technical and organizational measures to protect your information, including:

Encryption of sensitive data during storage and transmission.
Regular monitoring and testing of our systems for vulnerabilities.
Restricted access to personal data to authorized personnel only.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

Enhance user experience.
Analyze website traffic and performance.
Provide tailored content and advertisements.

You can control or disable cookies in your browser settings, though some features of our site may not function properly.

6. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal information.
Restrict or object to certain types of data processing.
Withdraw your consent at any time.
Request a copy of the information we hold about you.

To exercise your rights, please contact us at admin@xchaininvestment.com.

7. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Third-Party Links

Our website or platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.

9. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from minors. If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review it periodically.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

Xchain Investment
📧 Email: admin@xchaininvestment.com 🌐 Website: https://xchaininvestment.com/

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